Privacy Policy
Last Updated: June 13, 2026
1. Introduction
At Klicktiv, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your data when you access our website, use our financial orchestration platform, and interact with our services.
2. Information We Collect
We collect information that you provide to us directly, information we collect automatically when you use our services, and information from third parties:
- Account Information: When you register, we collect your name, email address, phone number, company name, and authentication credentials.
- Business & Financial Data: To provide our orchestration services, we process financial metrics, commission rules, job reporting data, and other business-related information you input into the platform.
- Usage & Analytics Data: We automatically collect information about how you interact with our platform. This includes IP addresses, browser types, timestamps, device information, and pages visited, utilizing tools like Vercel Analytics.
- Cookies & Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information, ensuring a customized and secure user experience.
3. How We Use Your Information
We use the collected data for various purposes, including to:
- Provide, operate, and maintain the Klicktiv platform and its core features.
- Process and calculate your financial tracking and commission orchestration rules.
- Improve, personalize, and expand our services through usage analysis.
- Communicate with you, including for customer service, updates, and administrative messages.
- Find and prevent fraud, security breaches, and illegal activities.
- Comply with our legal obligations and enforce our Terms of Service.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: We share information with trusted third-party vendors, such as hosting providers (e.g., Vercel), database infrastructure (e.g., Supabase), and analytics services, who perform services on our behalf under strict confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.
5. Data Security & Retention
We implement industry-standard security measures, including encryption and secure server infrastructures, to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
We retain your personal and business data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Soft Deletion Policy:When you delete data or records within our platform, the system performs a "soft delete." This means the data is hidden and filtered from your front-end interface but remains securely stored in our database for historical, security, and auditing purposes. If you require a full, permanent deletion of your data, you must formally request this by contacting the company, organization, or virtual assistant services team.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal data. You can manage your account information and communication preferences within your account settings. If you need assistance exercising your rights, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: